I had the pleasure of meeting the staff and Natalie several weeks ago while visiting family in Little Rock. THE BEST BAKING SUPPLY STORE I HAVE EVER ENCOUNTERED. I have a Cottage Bakery in Southwest Missouri and Natalie and her staff took the time and personal interest in navigating me through so many options, letting me tour the classroom and even making a custom cookie cutter for one of my clients! Even being so far away, she is willing to ship and I can order online! They took interest in and shared my joy and excitement as a fellow baker. THIS TEAM ROCKS!!! Needless to say, be prepared, you WILL NOT walk out of that store empty handed!!